Wunderlab Ltd Policies

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Privacy Policy

 

Last updated: 1st April, 2026

 

Wunderlab (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and store your data when you visit our website, contact us, or work with us.

 

1. Who We Are

 

Wunderlab is a UK-based consultancy helping businesses grow through strategy, culture, and creativity.

Our website address is: www.wunderlab.co.uk

You can contact us at: info@wunderlab.co.uk

 

2. The Information We Collect

 

We collect and process personal data in the following ways:

 

Information you provide directly

 

When you:

• Fill in a contact form or enquiry form on our website

• Subscribe to updates or resources

• Contact us by email, phone, or social media

we may collect your name, email address, company name, role, and any other details you choose to provide.

 

Information collected automatically

 

When you visit our website, we may collect:

• Technical information such as your IP address, browser type, and device type

• Usage data, such as pages visited, time spent, and referring websites

This helps us understand how people use our site and improve the experience.

 

 

Cookies

 

We use cookies and similar technologies to help our website function effectively and to analyse traffic.

You can adjust your browser settings to refuse cookies if you prefer.

 

 

3. How We Use Your Information

 

We use your information to:

• Respond to your enquiries and provide our services

• Communicate with you about projects or proposals

• Improve our website, content, and services

• Send occasional insights or updates (only if you’ve opted in)

• Comply with any legal or regulatory obligations

 

We do not sell or share your personal information with third parties for marketing purposes.

 

4. Legal Basis for Processing

 

We process personal data under the following legal bases:

• Contract: to provide our services or respond to your enquiries

• Consent: when you subscribe to updates or marketing communications

• Legitimate interests: to operate and improve our website and consultancy services

 

5. How We Store and Protect Your Information

 

Your data is stored securely using reputable cloud-based systems and email providers.

We apply appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse.

 

We retain personal data only as long as necessary for the purpose it was collected, unless required to keep it longer by law.

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6. Sharing Your Information

 

We may share your data with trusted third-party providers who help us operate our business (for example, email services, analytics, or IT support).

 

These partners only process your information on our instructions and are bound by strict data protection agreements.

 

7. Your Rights

 

Under UK GDPR, you have the right to:

• Access a copy of the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain types of processing

• Withdraw your consent at any time (for marketing communications)

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

 

To exercise any of these rights, contact us at [insert contact email address].

 

8. Links to Other Websites

 

Our website may contain links to other websites. This policy only applies to Wunderlab, so please check the privacy policies of other sites if you follow those links.

 

9. Updates to This Policy

 

We may update this policy from time to time to reflect legal or operational changes. The updated version will always be posted on this page with a new “Last updated” date.

 

Responsible Digital Use & Online Conduct Policy

 

Purpose

 

This policy outlines expectations for responsible, secure, and professional use of digital tools and online platforms when working on behalf of the organisation. It supports good digital practice and sits alongside our Privacy, Equality, and Modern Slavery policies.

 

Scope

 

This policy applies to employees, contractors, freelancers, associates, and third parties engaged to deliver work for or with the organisation.

 

Digital Conduct & Acceptable Use

 

All individuals are expected to:

 

• Act professionally, respectfully, and ethically in all digital and online interactions

• Use digital tools primarily for legitimate business purposes

• Avoid offensive, discriminatory, harassing, or unlawful behaviour online

 

Reasonable personal use of digital tools is acceptable provided it does not compromise work responsibilities, security, or reputation.

 

Data Protection, Security & Responsibility

 

Personal data must be handled in accordance with the organisation’s Privacy Policy

Strong passwords and appropriate security measures should be used at all times

Confidential or client-sensitive information must not be shared through unsecured channels or public platforms

 

Third-party providers, contractors, and partners are responsible for managing and protecting any personal or confidential data they process in line with their own data protection obligations and applicable law.

 

Any suspected data breach, loss of device, or security concern should be reported promptly.

 

Social Media & Online Presence

 

• Only authorised individuals may post on official organisational channels

• Personal online activity should not imply representation of the organisation unless authorised

• Confidential information, client details, or internal matters must not be shared publicly

 

Use of AI & Digital Tools (Our full AI policy is also below)

 

• AI and emerging technologies may be used responsibly to support work

• Confidential, personal, or client-sensitive information must not be uploaded to public or unsecured AI tools

• Individuals remain accountable for the accuracy, quality, and appropriate use of AI-generated outputs

 

Equality, Respect & Inclusion Online

 

All digital activity must reflect the organisation’s commitment to equality, dignity, and respect. Discriminatory or exclusionary behaviour will not be tolerated in any online environment.

 

Review

 

This policy will be reviewed periodically to ensure it remains appropriate as technologies and ways of working evolve.

 

Wunderlab Ltd - Equality, Diversity & Inclusion (EDI) Statement 2025

 

Wunderlab Ltd is committed to creating an inclusive, fair and respectful environment for everyone we work with, including employees, associates, freelancers, partners, clients and participants in our workshops and programmes.

 

Although we are a small organisation, we recognise the importance of diversity and inclusion in everything we do. We actively promote equality of opportunity and do not tolerate discrimination of any kind, in line with the ‘Equality Act 2010’.

 

Our Commitments

 

1. Equal Access & Fair Treatment

 

• All individuals we work with employees, collaborators and contractors  are treated fairly and without bias.

• Opportunities for work, development and participation are based on skills, experience and merit.

• We ensure both employees have equal access to training, progression and learning opportunities.

 

2. Inclusive Working Practices

 

• We aim to create an environment where everyone feels respected, valued and able to contribute fully.

• We recognise and respect individual differences including background, gender, ethnicity, age, disability, neurodiversity, sexual orientation, beliefs and life experience.

• We use accessible, inclusive design principles when creating workshops, digital content and learning materials.

 

3. Ethical & Responsible Use of AI

 

• As we integrate AI into our learning and consultancy services, we are committed to using these tools responsibly.

• We take steps to minimise bias, support transparency, and ensure AI-enhanced content remains inclusive and fair for diverse audiences.

 

 

4. Working With Associates

 

• When engaging external consultants, facilitators or creatives, we ensure our EDI values are upheld.

• We work only with individuals who share our commitment to inclusion, respect and professional integrity.

 

5. Continuous Improvement

 

• Our EDI approach is reviewed periodically to ensure it remains relevant as we grow.

• We welcome feedback from clients, participants and collaborators to help us improve our inclusive practices.

 

Statement of Commitment

 

Wunderlab Ltd is dedicated to fostering a culture that values diversity, advances equality and promotes inclusive practices. We believe that diverse perspectives enhance creativity, problem-solving and the quality of experiences we offer to our clients and partners.

 

 

Anti‑Slavery & Human Trafficking Policy

 

Organisation:Wunderlab Ltd

Policy Owner: Directors, Wunderlab Ltd

Effective Date: 1st April 2026

Review Cycle: Annual or as required

 

 

1. Policy Statement

 

Wunderlab Ltd is a small UK-based consultancy operated by its two directors. We are committed to preventing modern slavery and human trafficking in all aspects of our business activities.

 

We recognise our responsibility to act ethically, transparently, and with integrity, and we take a zero-tolerance approach to modern slavery, forced labour, child labour, and human trafficking. This commitment applies to:

 

• Our directors

• Any employees (where applicable)

• Any subcontractors, collaborators, or suppliers we engage now or in the future

 

We are committed to ensuring that our operations and professional relationships are conducted in a manner that respects human rights and complies with applicable UK legislation and recognised good practice.

 

 

2. Legal Context

 

Under Section 54 of the Modern Slavery Act 2015, organisations carrying on business in the UK with an annual global turnover of £36 million or more are required to publish an annual Modern Slavery Statement.

 

Wunderlab Ltd is not legally required to publish a Modern Slavery Statement, as we fall below the statutory turnover threshold. However, we voluntarily adopt the principles of the Act and this policy sets out our proportionate approach to preventing modern slavery and human trafficking.

 

 

 3. Our Business and Risk Profile

 

Wunderlab Ltd is a UK-based consultancy operated by two directors, providing professional services in learning and development, organisational design, creative strategy, and related advisory work.

 

Our operations are considered low risk in relation to modern slavery due to:

 

• A professional services model with no manufacturing or physical supply chains

• Delivery of services primarily within the UK

• A small, controlled operating model led by the directors

• Limited and carefully selected use of collaborators or subcontractors

 

Despite this low-risk profile, we remain vigilant and committed to identifying and addressing any potential risks, particularly where subcontractors or suppliers are engaged.

 

 

4. Due Diligence and Supply Chain Management

 

Where Wunderlab Ltd engages subcontractors, collaborators, or suppliers, we undertake proportionate and risk-based due diligence appropriate to the size and nature of our business. This includes:

 

• Working primarily with UK-based individuals and organisations where possible

• Engaging known, reputable professionals with appropriate experience and standing

• Seeking reasonable assurance that subcontractors and suppliers comply with applicable employment laws and ethical standards

• Avoiding engagement where there is reasonable concern regarding labour practices or human rights

 

All subcontractors and collaborators engaged by Wunderlab Ltd are expected to operate in line with the principles set out in this policy.

 

 

5. Responsibilities

 

The Directors of Wunderlab Ltd are responsible for implementing, maintaining, and reviewing this policy.

Subcontractors and collaborators engaged by Wunderlab Ltd are expected to comply with the principles set out in this policy.

Anyone working on behalf of Wunderlab Ltd is expected to raise concerns where they believe there may be a risk of modern slavery or human trafficking.

 

 

6. Reporting and Escalation

 

Any concerns relating to suspected modern slavery or human trafficking connected to Wunderlab Ltd, its directors, or its subcontractors or suppliers should be reported promptly.

 

Concerns should be raised:

 

• Directly with one of the Directors of Wunderlab Ltd, or with the relevant client or contract lead where appropriate

 

All concerns will be taken seriously, investigated proportionately, and handled confidentially where possible. Where concerns are substantiated, Wunderlab Ltd will take appropriate action, which may include terminating relationships with subcontractors or suppliers.

 

 

7. Training and Awareness

 

Given the size and nature of our business, formal training is not mandatory. However, directors and collaborators are expected to maintain awareness of modern slavery risks and to act in accordance with this policy and applicable laws.

 

 

8. Review and Continuous Improvement

 

This policy will be reviewed annually, or sooner if there are material changes to our business activities, risk profile, or legal obligations.

 

 

Approved by: Lauren Alexandra, Andrew Crutwell-Jones

Directors, Wunderlab Ltd. 

Date: 1st April 2026

 

 

Wunderlab Responsible Use of Artificial Intelligence (AI) Policy

Organisation: Wunderlab Ltd

Policy owner: Directors

Review frequency: Annual

Date: 1st April 2026

 

Wunderlab Ltd adopts a human-centred approach to artificial intelligence aligned with UK government guidance on ethical automated decision-making and responsible innovation.

 

1. Purpose

Artificial intelligence (AI) tools are increasingly used to support research, analysis, drafting, and operational tasks. These technologies can improve efficiency and insight but also introduce risks relating to:

• data protection

• confidentiality

• intellectual property

• bias and fairness

• reliability of outputs.

 

This policy establishes how AI tools may be used responsibly within Wunderlab Ltd to ensure alignment with UK legal obligations and emerging best practice in responsible AI governance.

 

2. Scope

This policy applies to all individuals working on behalf of Wunderlab Ltd, including:

• directors

• employees

• associates

• contractors

• freelancers

• collaborators.

 

It applies whenever AI systems are used in the course of work conducted for Wunderlab Ltd or its clients.

 

 

Examples of AI tools include:

• generative AI systems (e.g. text or image generation tools)

• automated research or summarisation tools

• transcription and speech-to-text tools

• AI analysis or productivity tools embedded within software platforms.

 

3. Principles for Responsible AI Use

Wunderlab Ltd follows a human-centred approach to AI use consistent with UK government guidance on ethical automated decision-making.  

 

Human Oversight

• AI systems may assist work but must not replace human professional judgement.

• All outputs generated using AI tools must be reviewed by a human before being used in internal or client work.

• Individuals remain responsible for the final quality, accuracy, and integrity of work produced.

 

Data Protection

Personal data must be handled in accordance with:

• UK GDPR

• the Data Protection Act 2018

• organisational privacy policies.

 

Personal data must not be entered into public AI systems unless appropriate safeguards and lawful bases exist.

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Confidentiality

Confidential or proprietary information must not be entered into AI systems unless:

• the system is secure and approved

• the use does not breach contractual obligations

• information has been appropriately anonymised where possible.

 

This includes client information, internal strategy documents, intellectual property, and unpublished work.

 

Accuracy and Reliability

•  AI systems may produce inaccurate or misleading information.

•  All AI-generated outputs must be critically reviewed and verified before use.

•  AI outputs must not be relied upon as authoritative sources without independent validation.

 

Fairness and Bias

•  AI systems may reflect biases present in training data.

•  Individuals must review outputs for potential bias or discriminatory assumptions and ensure that work produced remains inclusive and responsible.

 

Transparency

•  Where AI tools materially contribute to work produced for clients, the use of AI should be transparent where appropriate.

•  AI must not be used to misrepresent authorship or expertise.

 

4. Acceptable Uses of AI

• AI tools may be used to assist with tasks such as:

• research and exploration of ideas

• summarising documents

• drafting internal notes

• structuring frameworks or outlines

• transcription and organisation of notes.

• AI should be treated as a support tool, not a substitute for expertise.

 

5. Prohibited Uses

AI tools must not be used for:

• uploading confidential client information into public AI systems

• generating misleading or fabricated information

• automated decision-making affecting individuals without human oversight

• impersonation or deceptive communications

• any activity that would breach contractual, legal, or regulatory obligations.

 

6. Governance and Accountability

All AI-assisted work remains the responsibility of the individual producing the work.

AI systems must be used in ways that maintain:

• professional integrity

• data protection compliance

• accountability for decisions.

 

7. Continuous Review

Artificial intelligence technologies and regulatory frameworks continue to evolve.

This policy will be reviewed periodically to ensure alignment with:

•  UK data protection law

• national AI governance guidance

• emerging global best practice.

 

 

Contact us

If you have any questions about any of our policies.

Please contact us at: 

info@wunderlab.co.uk